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The Network Support team of Technology Services Division has their turn to 'expose' themselves on this month's Team Profile. For you who know or don't know them well enough can read through their short profile and hopefully you will know them better afterwards.
Network Support TeamThe tireless effort and know-how of Network Support technicians, systems administrators, and engineers keep the Precision Group’s IT systems running on a day-to-day basis and ensure that the company is technologically prepared to meet the current and future needs of business and staff.
| Marcellinus Djohan (Marcel)Position: Operation Manager, Technology Services Tasks: Manage daily Technology Service operation including Data Center and Office Infrastructure.
Time with the company and team: 1.5 years
Best moment in PG: New office
What developments you would like to see in PG and what are your expectations? Company should have and socialize Strategic Framework (Vision, Mission and Value). Then focus and consistently aim to achieve the firm goal with transparency management.
Favorite activity outside work: Photography, Sport, Outdoor adventures
| |  | Michael Kawanni (Mike) Position: Associate Support Technician
Tasks: - Desktop hardware & software support
- Hardware provisioning
- Supplies provisioning
- Server hardware repair & maintenance
- Inventory management & reporting
- Email account management
Time with the company and team: 1.5 years
Best moment in PG: The first floor meeting, that is the moment that I and many employees in here have been expecting for long time.
What developments you would like to see in PG and what are your expectations? Better management Favorite activity outside work: Computer games, movies, rafting | |
| Dhimas Agusternary (Dhimas) Position: Junior Support Staff, Technology Services
Tasks: Desktop support Time with the company and team: 1 month
Best moment in PG: Guess when I was introduced to all the staff by my mentor, Tama
What developments you would like to see in PG and what are your expectations? Become more solid as team and would like to company to grow and expand its business
Favorite activity outside work: Movies, music, photography
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| Betha Aris (eL) Position: IT System Specialist, Technology Services
Task:
- Active Directory administration and design principle
- VMware ESX 3.5 server administrator
- Linux VPS server security and administration
- Help desk support
Time with the company and team: 1 month
Best Moment: N/A
What developments you would like to see in PG and what are your expectations? We need to take a systematic approach to help desk development and maintenance. Apply the steps outlined below to plan, set up, and operate a help desk environment.
Favorite activity outside work: Dj-ing, reading a novel, surfing over the Internet, taking girls near the hot-spot area :)
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